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PEN VILLA HOTEL
9 Srisoontorn Road 1 Soi Haad Surin 4, Choeng Thale, Phuket 83110, Thailand
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Any questions please contact Hotline (+84)936155116 to be answered
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Children (6-11)
Infants (0-5)
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Account information 

Vietcombank:
Opened at Vietnam Bank for Foreign Trade Vietcombank Thanh Xuan Branch - Hanoi
Bank Agribank:
Opened at the ARD Bank Vietnam - My Dinh Branch - Hanoi


Terms and condition:

Please kindly read these terms and conditions carefully. On booking online or signing our booking form when making reservation over the phone or by email, you are deemed to have read and accepted our booking conditions and are accepting the terms of these conditions on behalf of all persons in the party

These terms and conditions constitute an agreement between Go Indochina Tours and clients. By entering the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there is any change.

Continuing to use the site after a change has been made is your acceptance of those changes.

4. Payment

We require full payment for all online bookings with Go Indochina Tours. The prices quoted on our site are net price and exclusive of any kind of booking fee when making the payment.  There are 2 payment methods available for online customers:

     + Payment via Credit card (OnePay): 3% fee
     + Payment via PayPal: 3% fee

This transaction fee is subject to be paid by the clients of Vietnam Package Travel.

5. Amendment, cancellation, and refund

5.1 Amendment

     + All modifications and extensions must be made at the time of booking.
     + Any subsequent changes are subject to an additional fee, plus any other applicable cancellation fees as imposed by Go Indochina Tours, and such fees are due immediately when the amendment request is made.
     + No amendment will be accepted within 3 days prior to departure, and no change may be made after travel has commenced.
 
5.2 Cancellation from travelers

For almost of our tours, once a tour is confirmed and fully paid but for one reason they cancel the tour, the following charges will apply in the event of cancellation prior to tour commencement:

 
   + More than 30 days before arrival: No charge
   + 15-30 days before arrival: 10% of total tour price.
   + 7-15 days before arrival: 50% of total tour price.
   + 4-7 days before arrival: 75% of total tour price.
   + Within 3 days before arrival: 100% tour price.

5.3  Cancellation from Go Indochina Tours  

In the event Go Indochina Tours cancel a trip, for any reason, we will contact you immediately and offer you the alternatives or all money will be refunded in full. Changing require a close and harmony cooperation between both you and Go Indochina Tours. Please send an email to us at info@goindochinatours.com to discuss, we are happy to listen and do all our best to give you the fairest things possible.

In the event of a cancellation,  with pre-paid reservations or guaranteed confirmations shall be notified as soon as possible and a full refund of any payments on transportation service, hotel service, domestic air flights, car rental or tours will be given. The transaction fee will be charged to Go Indochina Tours.

Go Indochina Tours is not responsible for any expenses incurred by the client or for
non- refundable air tickets, equipment, medical costs, etc.

Go Indochina Tours reserves the right to cancel any trip package, itinerary or any part of a client’s itinerary due to insufficient sign-ups, overbooking, or anything else resulting directly or indirectly by the acts of God, detention, annoyance, machinery breakdown, quarantine, bad weather, or causes beyond its control.

 

6. Children discount:

    + Under 3 years: Free of Charge.
    + From 4 to under 8 years old sharing beds with parents: 50% of adult’s fare ()
    + From 4 to under 8 years old using their own beds: 80% of adult’s fare
    + Over 8 years old: 100% of adult’s fare.
 
10.Privacy policy:

Personal information about you such as name, address, phone number, or email address is subject to our Privacy Policy. We are committed to protecting the privacy and security of any personally identifiable information you provide us.
Your personal information will not be released unless the law permits it or your permission is granted
.

Thank you for booking!
We will contact you as soon as possible
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If you have any questions please contact us at the information above.
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Suite T2606, Hancorp Plaza - West Tower, No 72 Tran Dang Ninh street, Cau Giay district, Hanoi, Vietnam
Email: info@goindochinatours.com - Tel: (+84) 4. 3783.3570
Online support
Support Online

Sales consultant 2

+84936155116

sales6@goindochinatours.com

Sales consultant 1

(+84) 4 3783.3570

sales@goindochinatours.com

 
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